Customer Spotlight: Claverton Country House Hotel

21 July 2026 - Author: Jane Hill, freeonlinbooking UK team

Yet another satisfied customer...

Every so often, a customer shares something that reminds us why we do what we do.

Kerry and the team at Claverton Country House Hotel have been using freeonlinebooking since 2011.  Over the past 15 years, they have continued to invest in both their business and their guests, from a £600,000 purpose-built function suite to recent improvements in connectivity across the property.

When a customer who has trusted freeonlinebooking for so many years shares such positive feedback, we're incredibly proud.  Their testimonial gave us the perfect opportunity to introduce Claverton Country House Hotel and share a little of what makes it such a special place.


Country house charm with a modern touch

Claverton Country House Hotel

Set within three acres of beautiful grounds near the historic town of Battle in East Sussex, Claverton Country House Hotel is a family-run independent hotel offering a warm welcome to both leisure and business guests.

With 11 comfortable guest bedrooms, Claverton combines the character and tranquillity of a country house with the personal service that only an independent hotel can provide.  Whether guests are enjoying a relaxing break, attending a celebration or visiting the area on business, the team pride themselves on creating a friendly and memorable experience from the moment they arrive.

Every aspect of the hotel reflects their commitment to quality, ensuring guests can relax, unwind and enjoy everything this peaceful corner of East Sussex has to offer.


Claverton


Creating unforgettable weddings and celebrations

Alongside welcoming hotel guests throughout the year, Claverton has established itself as a popular wedding and events venue, hosting around 30 weddings annually as well as private celebrations, conferences and corporate events.

In 2020, the team made a significant investment in the future of the business by completing a £600,000 purpose-built function suite.  The versatile space provides the perfect setting for weddings, celebrations and business events, while complementing the character and surroundings of the hotel.

Their willingness to continue investing in the property reflects the pride they take in providing exceptional facilities and memorable experiences for every guest.

Claverton4poster

Always investing in the guest experience

Providing an excellent guest experience doesn't stop with comfortable rooms and beautiful surroundings. Claverton continually looks for ways to improve every stay.

Most recently, the hotel upgraded its broadband infrastructure with Starlink and enhanced Wi-Fi coverage throughout the property, ensuring fast and reliable connectivity for both hotel guests and event attendees.

Alongside ongoing investment in the property itself, the team are passionate about encouraging guests to book direct through their own website, making it quick and easy for visitors to access the best available rates and information directly from the hotel.


Perfectly placed to explore 1066 Country

Set just outside the historic town of Battle, Claverton Country House Hotel enjoys an ideal location for discovering one of England's most fascinating regions.  Best known as the site of the Battle of Hastings in 1066, Battle is home to the impressive Battle Abbey and battlefield, where visitors can step back through centuries of English history.

Beyond Battle, guests are perfectly placed to explore the beautiful East Sussex countryside, charming villages and picturesque coastline.  The seaside towns of Hastings and Bexhill-on-Sea are both within easy reach, offering everything from traditional promenades and independent shops to galleries, gardens and fresh seafood overlooking the English Channel.

Whether guests are looking for a relaxing countryside escape, a weekend exploring historic landmarks or a base for discovering the very best of East Sussex, Claverton provides a peaceful setting with many of the county's most popular attractions just a short drive away.



Their testimonial

Kerry kindly shared these words with us:

"We have been using freeonlinebooking for many years and it remains at the heart of our reservation system.  One of the main reasons we chose the platform was its simplicity, reliability and ease of use.  The booking engine integrates seamlessly with our website, while the reservation system allows us to efficiently manage accommodation, weddings and events from a single platform.

The support team has always been responsive, knowledgeable and easy to work with.  As an independent business, having a dependable reservation system backed by excellent customer service is invaluable.

freeonlinebooking has played an important role in helping us increase direct bookings, reduce administration time and provide a smoother booking experience for our guests.  We are happy to recommend the system to other independent accommodation providers looking for a practical, cost-effective and reliable booking solution."

- Kerry, Claverton Country House Hotel


Why this means so much

Customers since 2011, Kerry and the team at Claverton Country House Hotel have trusted freeonlinebooking to help manage their reservations for well over a decade.

Throughout that time they have continued to invest in their property, their guest experience and their business.  Knowing that a long-standing customer continues to place their trust in freeonlinebooking is something we are incredibly proud of.

Their support and recommendation mean a great deal to us, and we look forward to supporting Claverton Country House Hotel for many years to come.

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Who are freeonlinebooking?

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Our multi award winning cloud-based reservation system is designed to be really easy to use and is packed with all of the features you need to run a successful accommodation business. The system is suitable for all property types, including hotels, motels, Bed and Breakfasts / B&Bs, hostels, backpackers, self-catering, cottages, short term rentals, vacation rentals, holiday parks, caravan parks, campsites and resorts.

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Here at freeonlinebooking, we have always been champions of zero commission and direct bookings and we fully embrace the #BookDirect movement.

The benefits of direct bookings for your accommodation business are significant. Not only are you avoiding the high commissions charged by the Online Travel Agents (OTAs), you also have much more control of your business and will enjoy a much more direct relationship with your customers.

Our mission is to help your accommodation business maximise profits by adopting a book direct strategy.


Why switch to freeonlinebooking?


  • All our services are really easy to use
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  • We do not charge any additional fees or commission on bookings made through websites such as Booking.com.
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What our customers say about us


Hotel reservation system
Tried and tested.  We've tried several other platforms, but this is the best for our needs as a busy holiday park.  Staff are always helpful and also listen to recommendations for new features.  Recommend for anyone looking for a booking platform.
Hendre Coed Isaf Holiday Park, Bournemouth
A great tool to drive direct bookings, any problems dealt with quickly. Reasonably priced and easy to use system.
Kelston Guest House, Weymouth

Freeonlinebooking, the platform to choose. Always been amazing for us, and easy to use. 
Four Rooms, Blackpool
Best user-friendly booking calendar for our guests - compact and concise. Driving direct bookings to the next level.
Beach Pacific Apartments
direct booking experts

bed and breakfast
I was a novice, and still am, to this BnB hosting and freeonlinebooking were extremely helpful.  Videos online for set up were great and easy to follow.  Staff were quick to answer and help with my sometimes stupid questions.  I have recommended them to lots of other BnB hosts.  Thanks.
Broadwater Farm Accomodation
We have worked in a number of places from Holiday Parks, a BnB, a motel and a resort. We have used 3 other databases which were much more expensive.  Nothing compares to the ease of use, great support and value for money as Freeonlinebooking.  Highly Recommended.
Awatuna Sunset Lodge

I have been using freeonlinebooking for about 8 years and I find their systems to be accurate. I especially appreciate the prompt, friendly assistance that is delivered when I need it. I have already recommended them to other hosts and will continue to do so.
Kauri Apartment and Catlins Lake Sanctuary
We have been users for over 11 years and nothing is ever to much for the team when need them. They are a great team
Ace High Motor Inn, Napier
holiday park

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