Glamping Property Management System - PMS
Our multi-award winning Property Management System is the core of our Premium service and gives you comprehensive control of your glampsite using our innovative and advanced software.
As our system is cloud-based you can use it from any device and from virtually anywhere. All our services are really easy to use and are designed to be flexible to suit your business needs and most importantly, help you maximise your profit.
Glampsite Property Management System (PMS)
Our Glampsite Property Management System includes all the tools you need to run a successful accommodation business. Everything is designed to be easy to use so you will need minimal training to get up and running as quickly as possible.
The system incorporates our built-in channel manager that connects to all of the key Online Travel Agent (OTA) and Global Distribution System (GDS) websites and systems. This makes it easy to sell your rooms to guests around the world.
Our innovative rate and commission management features makes it stunningly simple to control your rates/profitability and is a must-see feature.
With comprehensive system reports, the system gives you all of the key information to make informed decisions about your business. All reports are generated as .pdf files and can easily be exported to excel, word, csv format etc.
Main features at a glance:
- Flexible booking sheet / diary
- Single and group bookings
- Supports multiple rate plans, seasonal rates, special offers, allocations, booking restrictions and a whole host of other features
- Built-in channel manager, with innovative commission management
- Comprehensive customer, company and agent database
- Comprehensive financials with invoicing, payments, debtors etc
- Automations designed to make your life easier by eliminating repetitive tasks
- 2-way TXT messaging - worldwide
- Built-in email marketing
- Fantastic reporting system
- Choice of payment gateways to use, including credit card vault which stores full card details for later use
- Integrations with financial accounting, room lock, boom gates and POS systems
- Round the clock support from our NZ and UK offices
- PCI-DSS compliant
- GDPR compliant
- Data can be imported from your existing system (at additional cost)
New features
We are constantly adding new features to our services to ensure that by using our products you gain a significant edge over your competitors.
Recent additions include dynamic rates and intelligent minimum stay.
With dynamic rates, the system can automatically increase your rates as rooms are sold on any given day. This translates into significantly increased profits, for little or no effort on your part!
Dynamic rates are quick and easy to setup by using a set of simple rules.
Our intelligent minimum stay feature automatically updates minimum stays on rooms that overwise could not be booked. This ensures that all of your rooms are available for sale at all times and saves your staff a lot of headaches having to check manually.
Reservation Management
freeonlinebooking makes reservation management quick and easy. At the heart of the system is our feature-packed booking sheet which allows you to do a huge variety of things via pop-up-menus.
- Amazing booking sheet which can be customised to meet your needs
- Drag and drop reservations with ease
- Change reservation status with 2 clicks
- Colour code reservations by status, payment status, sales channel and custom options
- Supports single and group bookings
- Booking wizard makes it easy to do a whole range of functions for multiple selected rooms for a date range
- Reservations can be split into separate bookings
- Group booking wizard makes it easy to manage large bookings
- Block rooms
- Sophisticated reservation search
- Setup allocations to reserve rooms for specific clients
- Customer specific discounts
Rate Management
We offer many ways of managing your rates, giving you lots of choice:
- Base rates with overrides - simply type in the new rate on your booking sheet!
- Seasonal rates
- Daily, weekly, monthly and any number of night rates
- Room only, direct booking, corporate rates
- Advance booking rates
- Dynamic rates
- Rates recommended from a Revenue Management Service (eg PriceLabs)
- Compulsory fees
- Extra products & services
- Minimum and maximum length of stay
- Same day and lead day booking restrictions
- Day of week and check-in and check-out restrictions
- Supports visitor levies & tourist taxes
Revenue Management Systems
Coming soon..
The revenue management services we partner with provide with you with daily rate recommendations based on in-depth analysis of your local accommodation market.
In freeonlinebooking, you can choose to automatically use those rates, or use them as a guide to setting your own pricing.
Automations
Our automations are designed to make your life easier and include the following highly configurable options:
- Auto emails - invoice guests at any time of the booking cycle
- Auto TXTs - send guests TXT messages at any time of the booking cycle
- Auto invoicing & payments - auto invoice and take payments according to your schedule
- Auto check-outs - ideal for large busy properties such as Holiday Parks / campsites
- Auto check-ins - coming soon
Customer, Company & Agent Database
freeonlinebooking includes a full customer, company and agent database to keep track of all of your customers.
- Full search facility
- See all invoices, payments and balance for each entity
- View / send statement
- View / search all bookings made by each entity
- Integrated with messaging system
Messaging
freeonlinebooking makes it easy to keep up to date with the messages you send to and receive from your customers.
- TXT messaging - send and receive TXT messages
- WhatsApp messaging - coming soon
- OTA messaging - coming soon
- Email messaging - coming soon
Reporting
Our reports give you all of the information you need to run a successful business:
- Reports are generated using SAP Crystal Reports
- All reports can be viewed on screen exactly as they are printed
- Reports can be emailed using email templates to anyone
- Reports can be exported to excel, csv, word or PDF format
- All reports are highly configurable
Financial Management
Our finance section includes all of the information you need to manage your property from a financial perspective. You can optionally use a financial accounting package like Xero to manage your property's finances.
- Debtor management - shows you who owes you money at any time
- Invoices
- Credit notes
- Payments
- Refunds
- Close-off reservation function - ensures that historic reservations cannot be modified
- Select from a choice of payment gateways (listed below)
Payment Gateways
We offer our customers a choice of payment gateways so you can select the one that best suits your type of business.
In some cases we have negotiated special rates and deals with the payment gateways to ensure that you always get the best rates. For instance with most of the payment gateways we integrate with you won't have to pay a monthly connection fee.
We also offer a PCI-DSS compliant credit card vault service which allows you to store credit cards for use at a later date via your card terminal or online payment gateway.
Financial / Accounting Systems
Our integration with Xero accounting service makes it a breeze to run the accounts for your business. All invoices, credit notes, payments and refunds are mirrored automatically in Xero which makes your bank reconciliation super easy, with VAT and GST calculation a click of a button job.
Housekeeping
Our housekeeping section makes it easy to ensure all of your rooms are kept spick and span and ready for the next guests.
- Room status report shows exactly the live cleaning status of each room
- Assign housekeeping staff to rooms
- Setup and manage regular tasks eg clean bed toppers every 14 nights of room occupancy
- To do list for tracking all housekeeping / maintenance tasks
Email Marketing
Send email marketing campaigns quickly and easily to promote your business and encourage bookings.
- Sophisticated email campaign management tools
- Auto keywords make it easy to personalise your emails with your customers details
- Range of options to select your recipients
- Send text and HTML emails
- Emails sent via third party email management company to ensure delivery
- GDPR compliant
Room Lock & Gating Systems
We integrate with an ever growing list of room lock and boom gate systems. freeonlinebooking has a free, open API which makes integration with new system very quick and easy.
If your lock / gate manufacturer is not listed here, please let us know and we will fast track an integration where possible.
Point of Sale (POS)
We have just started integrating with POS systems. With our open API. integrations are very quick and easy to organise, so if your POS is not listed here then please let us know and we will see what we can do!
Security
freeonlinebooking has strong security to keep your data safe
- MFA logon mandatory
- PCI-DSS compliant
- Regularly audited by third penetration testers
- All key system data is audited
- Variety of user types can be setup in the system to limit system functionality by staff role.
Help & Support
All of customers receive training with their account manager when they start using our services. We also have extensive online help and support available if you need it.
- Round the clock support from our NZ and UK offices
- Telephone helpdesk
- Extensive online training videos
- Online support ticket system - to track issues raised
- Regular webinars on system and key industry topics
- Regular emailed articles on system and key industry topics
- Feature request system
More details & pricing
Please book a demo for more details about this service. In just 20-30 minutes we can give you a full tour of our services and answer any questions you may have.
Pricing is dependent on the location, type and size of your property. At the end of the demo we can give you a customised quote for your property.
What are the benefits of using a Property Management System?
For most accommodation businesses, a property management system is an essential tool in helping them manage their operations.
Even with single room businesses you will quickly lose track of who is staying if you don't have a proper way of recording all of the key details about customers and stays.
The days of managing your business via Microsoft Excel is long gone now that there are low cost property management systems such as freeonlinebooking on the market!
What to look for in a Property Management System
We believe the key questions to ask when choosing a property management system for your business are:
- Is it easy to use?
- Is it flexible enough to suit the way you wish to run your business?
- Is it cloud/internet based?
- Does it have an integrated channel manager, or do I have to buy a separate channel manager?
- Can I import data from my old reservation system?
- Can I do marketing directly from the system?
- Are the reports comprehensive enough?
- Can I setup users with different access levels?
- Does it have good built-in help and support?
- Can you get reasonably priced training?
- Is local support available?
- Is out of hours support available? And how much does it cost?
- Does it have any additional hidden fees? eg commission on bookings through your own website
- Can you get help with maximising direct bookings?