Privacy & security


All information that you enter when making a booking is private and thus will be treated as such by us. This information will only be passed onto the accommodation supplier(s) that you have booked with and will not be given or sold to any third party without your consent.


We take all reasonable steps to ensure the security of your personal details (including your credit/debit card details). If your browser is suitably configured, it will advise you whether the information you are sending us will be secure (encrypted) or not secure (unencrypted). If secure transmission is indicated, your personal information will be encrypted using 128 bit SSL encryption technology. We regularly review developments in security and encryption technologies. Unfortunately, no data transmission over the Internet can be guaranteed as totally secure and thus we cannot provide a 100% guarantee and as such you are advised that you use the website at your own risk.

Credit/debit card details

Your credit/debit card may be required to confirm/guarantee bookings. We may securely store your credit/debit card details so that the accommodation supplier can charge you directly according to their deposit/charging policy advised at the time of booking. Once the accommodation supplier has used your card details, they can remove them from the system so that they cannot be used again. All card details are automatically destroyed in the system 30 days after your stay.


Emails are only sent to you by us if you make an online booking with us or you have opted to receive our regular email newsletter. You may opt out of receiving newsletters by clicking on the 'Unsubscribe' link in the email.


If you have entered any of your personal details incorrectly whilst making a booking, please contact the accommodation supplier directly quoting your booking reference. Please contact us directly to correct any other information.

Cookies uses cookies to allow our website to uniquely identify you and to provide you with a better and more customised service. A "cookie" is a small text file placed on your computer by our web page server. A cookie can later be retrieved by our website. We do not store any personal details (such as credit/debit card details) as cookies. You will not be able to use our online booking service if you disable cookies in your web browser.


You are responsible for ensuring the security of any passwords that you setup on the site. accepts no responsibility for any other person using your user/member account when your password is not kept secret or a password is chosen that is easy to guess, is based upon the name of a family member / relative / pet / friend or acquaintance or is a word that is listed in any dictionary. Passwords must not be told to any other person or third party company.

Website usage stats may share website usage statistics with its partners. This data is generic in nature and contains no personal information.

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