Yet another satisfied customer...
Every so often, a customer shares something that reminds us why we do what we do.
Set beside the tranquil Tarawera River in Kawerau, New Zealand, Tarawera River Lodge Motel is a family-owned property offering comfortable accommodation and warm Kiwi hospitality in the heart of the Bay of Plenty.
For the past seven years, the team has used freeonlinebooking to help streamline its operations, manage bookings more efficiently and reduce the time spent on administration, leaving more time for guests and loved ones.
Riverside comfort with warm Kiwi hospitality
Tarawera River Lodge Motel
Described by Martie as their “little piece of heaven next to the riverâ€, Tarawera River Lodge Motel sits in a quiet and peaceful part of Kawerau, adjacent to the picturesque Tarawera River. The motel has eight fully self-contained accommodation units, ranging from spacious superior rooms and an apartment to standard, family and single-bed rooms. This variety allows the team to welcome couples, families, corporate travellers, contractors, sports teams and larger groups. With free WiFi, cooking facilities, off-street parking and a shared barbecue area, guests have everything they need for a comfortable and relaxing stay.
Always enhancing the guest experience
The team at Tarawera River Lodge Motel is always looking for ways to make every stay even more comfortable and enjoyable. The rooms have recently been refurbished, giving the property a fresh new look while retaining the relaxed and welcoming atmosphere guests appreciate. However, providing a memorable experience is about more than the accommodation itself.
Martie and the team continue to focus on the thoughtful “little touches†that help guests feel genuinely welcome and well cared for throughout their stay.
Perfectly placed to explore Kawerau and the Bay of Plenty
Surrounded by rivers, forests and dramatic volcanic landscapes, Tarawera River Lodge Motel provides an ideal base from which to explore Kawerau and the wider Bay of Plenty.
Outdoor enthusiasts can discover the spectacular Tarawera Falls, enjoy fishing or kayaking on the Tarawera River, explore the area's walking and mountain biking trails or experience Kawerau's purpose-built whitewater slalom course.
For a more leisurely day, visitors can unwind in Kawerau's thermally heated swimming pools, play a round at the picturesque Kawerau Golf Club or simply enjoy the peaceful natural surroundings that make this part of New Zealand so special.
Their testimonial
Martie kindly shared these words with us:
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“freeonlinebooking has made managing Tarawera River Lodge so much smoother. The system is reliable, easy for our staff to use and saves us hours every week. The support team is always quick, genuinely helpful and happy to explain things more than once, which makes a big difference for a small operator like us.â€
Martie - Tarawera River Lodge Motel
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Why this means so much
Receiving such lovely feedback is always special, but it means even more when it comes from a customer who has trusted us to support their business since 2019.
Knowing that freeonlinebooking has helped Martie and the team reduce administration, save valuable time and concentrate more on their guests is exactly what we want our system to achieve. We are also incredibly proud that our support team has made such a positive difference along the way.
Thank you to Martie and everyone at Tarawera River Lodge Motel for sharing their story and for their continued trust in freeonlinebooking.