Hot Tips!

Hot tips

Offer a non-refundable option!

Whilst offering non-refundable rates at a small discount may cost you money, it will be money in the bank which you will not ever have to refund. Many properties offering non-refundable rates report occupancy rates exceeding 100% in busy periods due to the effect of cancellations. You may wish to recommend to customers to take travel insurance to mitigate the effect of customers being frustrated by not being able to cancel their booking.

13 Mar 2024 - Nick - Link to this hot tip

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